{"id":21412,"date":"2025-03-26T13:06:31","date_gmt":"2025-03-26T18:06:31","guid":{"rendered":"https:\/\/countycare.com\/?page_id=21412"},"modified":"2025-07-10T10:50:20","modified_gmt":"2025-07-10T15:50:20","slug":"texts","status":"publish","type":"page","link":"https:\/\/countycare.com\/es\/texts\/","title":{"rendered":"Sign Up for Text Messages"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21412\" class=\"elementor elementor-21412\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0599d1 e-con-full e-flex e-con e-parent\" data-id=\"e0599d1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_list&quot;:[],&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;]}\">\n\t\t<div class=\"elementor-element elementor-element-c0256c8 e-con-full e-flex e-con e-child\" data-id=\"c0256c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07aa1f4 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"07aa1f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CountyCare Texting <br>Terms of Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa4266a e-flex e-con-boxed e-con e-child\" data-id=\"aa4266a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c0caa09 e-con-full e-flex e-con e-child\" data-id=\"c0caa09\" data-element_type=\"container\" data-e-type=\"container\" id=\"connect-with-countycare\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e237bc elementor-widget elementor-widget-heading\" data-id=\"1e237bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Last updated: January 1, 2025<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb23074 e-con-full e-flex e-con e-child\" data-id=\"fb23074\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d58e75e elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d58e75e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your Medicaid health plan, CountyCare, provides a texting program to share information with CountyCare members. CountyCare will send text messages to members like you with (i) educational content about CountyCare coverage, such as your redetermination, open enrollment, opportunities for rewards, and your benefits; (ii) healthcare content such as information about a recent emergency room visit, new member welcome health risk screenings, and reminders regarding your necessary screenings or tests necessary for your care; and (iii) emergency or urgent content such as messages related to extreme weather events such as tornado warnings and information on cooling or warming centers, and messages that require your immediate attention to maintain your benefits. The messaging frequency will vary.<\/p><p><strong>PERMISSION:<\/strong> \u00a0By providing your mobile phone number on your Medicaid application, you give CountyCare permission to send automated text messages to your mobile phone number through CountyCare\u2019s texting program. You will receive CountyCare text messages from short code 84908.<\/p><p><strong>START:<\/strong> \u00a0CountyCare will send an initial text message that says something like:<\/p><p style=\"padding-left: 40px;\"><em><u>EXAMPLE<\/u><\/em><em>: Hi from CountyCare, your health plan! {{First Name}}, get ready to renew your Medicaid plan. Find your due date &amp; verify your mailing address at abe.illinois.gov (click Manage My Case) or call <a href=\"tel:+13128648200\">312-864-8200, 711 (TTY\/TDD).<\/a><\/em><\/p><p style=\"padding-left: 40px;\"><em><u>Text STOP to unsubscribe<\/u><\/em><em>. Msg and data rates apply<\/em><\/p><p style=\"padding-left: 40px;\">You may also receive healthcare content messages that says something like:<\/p><p style=\"padding-left: 40px;\"><em><u>EXAMPLE<\/u><\/em><em>: \u201cHi from CountyCare! It\u2019s important to keep your children up-to-date on their vaccinations. CountyCare providers are still seeing children for vaccinations and well-child visits. Call your provider to schedule an appointment.\u201d<\/em><\/p><p style=\"padding-left: 40px;\"><em><u>Text STOP to unsubscribe<\/u><\/em><em>. Msg and data rates apply<\/em><\/p><p style=\"padding-left: 40px;\">You may also receive emergency content messages that says something like:<\/p><p style=\"padding-left: 40px;\"><em><u>EXAMPLE<\/u><\/em><em>: Hi from CountyCare, your health plan! Summer is here! If you need a break from the heat, cooling centers are open. Find one near you: <\/em><a href=\"https:\/\/www.cookcountyil.gov\/service\/cooling-centers\" target=\"_blank\" rel=\"noopener\"><em>https:\/\/www.cookcountyil.gov\/service\/cooling-centers<\/em><\/a><\/p><p style=\"padding-left: 40px;\"><em><u>Text STOP to unsubscribe<\/u><\/em><em>. Msg and data rates apply<\/em><\/p><p><strong>STOP:<\/strong>\u00a0 You can stop CountyCare text messages from short code 84908 at any time by replying STOP. When you reply STOP, you may get one final CountyCare text message. That message will confirm CountyCare got your STOP request and is stopping text messages to you from short code 84908. If you want to again get text messages from that short code, type START in a text message and send to short code 84908.<strong>\u00a0<\/strong><\/p><p><strong>COST:<\/strong>\u00a0 CountyCare does not charge for its texting program. Your mobile phone carrier may charge message or data rates. Check with your mobile phone carrier for your plan details.<\/p><p><strong>RESPONSIBILITIES:<\/strong>\u00a0 To get text messages from CountyCare:<\/p><ul><li>You must be at least age 18.<\/li><li>You must call <a href=\"tel:+13128648200\">312-864-8200, 711 (TTY\/TDD)<\/a> right away if your mobile phone number changes.<\/li><\/ul><p><strong>HELP:<\/strong> \u00a0Reply HELP to a CountyCare text message or call <a href=\"tel:+13128648200\">312-864-8200, 711 (TTY\/TDD)<\/a> to get help with or answers to questions about CountyCare\u2019s texting program.<\/p><p><strong>PRIVACY:<\/strong> Text messages from CountyCare may contain protected health information (PHI). Because text messages are not encrypted, any PHI in a CountyCare text message could be intercepted or seen by a third party, including anyone with access to your mobile phone. When you permit CountyCare to send you text messages, you accept that risk.\u00a0 Please read our <span style=\"text-decoration: underline;\">privacy policy<\/span>: <a href=\"https:\/\/countycare.com\/privacy-policy\/\">https:\/\/countycare.com\/privacy-policy\/<\/a><\/p><p><strong>TEXTING PROGRAM:<\/strong> These Texting Terms of Service apply to CountyCare members participating in CountyCare\u2019s texting program. CountyCare provides its texting program \u201cas is\u201d and cannot guarantee that CountyCare text messages contain accurate, complete, or current information. You may not be able to get CountyCare text messages in all areas, at all times, or from all mobile phone carriers. CountyCare is not responsible if a text message is not delivered or delayed. Mobile phone carriers are not liable for delayed or undelivered messages.<strong>\u00a0<\/strong><\/p><p><strong>CHANGES:<\/strong>\u00a0 CountyCare may end or change the CountyCare texting program or change these Texting Terms of Service at any time. Continuing to take part in CountyCare\u2019s texting program after changes made to the Texting Terms of Service are posted to the CountyCare website means you accept the changes. Please check the Texting <span style=\"text-decoration: underline;\">Terms of Service<\/span> posted on the CountyCare website (<a href=\"https:\/\/countycare.com\/texts\/\">countycare.com\/texts<\/a>) on a regular basis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e89916 e-flex e-con-boxed e-con e-parent\" data-id=\"0e89916\" data-element_type=\"container\" data-e-type=\"container\" id=\"signup\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3998bd elementor-widget elementor-widget-heading\" data-id=\"e3998bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Sign Up for Text Messages<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d5d5df e-con-full e-flex e-con e-child\" data-id=\"1d5d5df\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-c67c687 e-con-full e-flex e-con e-child\" data-id=\"c67c687\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d77b96 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1d77b96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Stay informed about your benefits<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Alerts about important health screenings<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Stay informed about your coverage updates<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Reminders on Doctor visits<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Timely reminders about redetermination<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c97098 e-con-full e-flex e-con e-child\" data-id=\"1c97098\" data-element_type=\"container\" data-e-type=\"container\" 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Message frequency varies. Text HELP for help or STOP to opt-out of all messages,<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CountyCare Texting Terms of Service Last updated: January 1, 2025 Your Medicaid health plan, CountyCare, provides a texting program to share information with CountyCare members. 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