Logo of CountyCare featuring a large C composed of varying blue shades. Beside it, the text reads CountyCare with the tagline A Medicaid Health Plan underneath in smaller font.

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Logo of CountyCare featuring a large C composed of varying blue shades. Beside it, the text reads CountyCare with the tagline A Medicaid Health Plan underneath in smaller font.
Logo of CountyCare, a Medicaid health plan, featuring a large letter C composed of segmented lines. The text CountyCare is to the right, with A Medicaid Health Plan below it in smaller font. The design is in white on a transparent background.

Quality Care.
Extra Benefits.
No Cost.

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Find a Provider

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Schedule a ride

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Member Portal

You’re Covered with CountyCare

CountyCare is Cook County’s largest Medicaid health plan, available exclusively to HealthChoice Illinois enrollees who live in Cook County. With access to more than 6,600 primary care providers, 26,000+ specialists, over 70 hospital locations, and 150+ urgent care sites throughout Cook County.

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Thinking about joining CountyCare?

We’re here to help!

Learn more about how to join
Are you a new CountyCare member?

Welcome!

Learn more about what comes next
Need care today? 

ExpressCare available 7am – 7 pm,
Monday through Friday

Start a Virtual Immediate Care Visit

Bring on the Benefits

Premium Coverage and Extra Rewards

CountyCare works to support you and your family in staying healthy. As a CountyCare member, you get extra benefits and rewards on top of your regular health care coverage. 

Covered Benefits

›
CountyCare covers medically necessary healthcare services, including doctor visits, hospital stays, labs, X-rays, vision and dental coverage, online services for expecting parents and personalized healthcare with no copays.
Learn More

Extra Rewards

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Earn Visa cash rewards for getting your annual checkup, proper screenings, preventive health services and much more.

The CountyCare Rewards Card Program lets you earn rewards to spend almost anywhere Visa cards are accepted.

Here are a few examples:

  • PCP Annual Visit – $50 Reward
  • Mammogram – $50 Reward
  • Flu Shot – $25-$75 Reward
Learn More
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A dentist wearing a mask and white coat is holding dental tools while a young boy smiles and sits in a dental chair during a check-up.
A woman and a young girl smile while grocery shopping together. The woman is pushing a cart filled with fresh produce, including lettuce and bell peppers. The girl looks excitedly at something off-camera.

Bring on the Benefits

Premium Coverage and Extra Rewards

CountyCare works to support you and your family in staying healthy. As a CountyCare member, you get extra benefits and rewards on top of your regular health care coverage. 

A dentist wearing a mask and white coat is smiling and interacting with a young boy who is sitting in a dental chair. The boy is smiling broadly at the camera. Dental equipment is visible in the background.

Covered Benefits

CountyCare covers medically necessary healthcare services, including doctor visits, hospital stays, labs, X-rays, vision and dental coverage, online services for expecting parents and personalized healthcare with no copays.
Learn More
A woman and a young girl smile while shopping in a grocery store. The girl wears a light blue shirt, and the shopping cart is filled with various fruits and vegetables.

Extra Rewards

Earn Visa cash rewards for getting your annual checkup, proper screenings, preventive health services and much more.

The CountyCare Rewards Card Program lets you earn rewards to spend almost anywhere Visa cards are accepted.

Here are a few examples:

  • PCP Annual Visit – $50 Reward
  • Mammogram – $50 Reward
  • Flu Shot – $25-$75 Reward
Learn More
Redetermination
FEATURED
Redetermination
Redetermination, or renewal, is the annual process when the State of Illinois confirms if you are eligible to receive Medicaid services. If you also receive SNAP benefits, you may have to renew every six months.

Questions? We're here to help! Call CountyCare Member Services at 312-864-8200, 711 (TTY/TDD).
Learn More
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Open Enrollment
FEATURED
Open Enrollment
Open enrollment happens once a year on your anniversary date and is when you choose which Medicaid health care plan you want. Open enrollment is for people who have already been approved or are already enrolled in Medicaid. Good news! If you want to stay with CountyCare, you don’t need to do anything.
Learn More
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How change PCP
FEATURED
How to Change Your PCP
If the primary care provider (PCP) listed on your card is not correct, or you want to switch doctors, you can do so at any time by contacting Member Services at
312-864-8200/ 855-444-1661 (toll-free) / 711 (TDD/TTY). You can also change your PCP in the member portal or submit a PCP Change Request Form online.
Change My PCP
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Pharmacy Info
FEATURED
Pharmacy Information
As a CountyCare member, your covered prescription drugs are provided at no cost to you when you get your prescriptions filled at an in-network pharmacy. Our pharmacy network includes several national retail chains such as CVS, Kmart, Walgreens, Meijer, Osco, Target, Walmart, and independent pharmacies. Make sure you have your CountyCare member ID card to show at the pharmacy.
Find a Pharmacy
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News and Events

News
Apr 04, 2025

Press Release

CountyCare Members Spend More Than $14 Million in Rewards Dollars in 2024

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Feb 02, 2025

Newsletter

Winter 2025
Volume 25, Issue 1

A smiling family of four sits closely together on grass in a sunlit park. The CountyCare Medicaid Health Plan logo and “Winter 2025” appear in the image corners.
Feb 26, 2025

Press Release

CountyCare Members Spend More Than $14 Million in Rewards Dollars in 2024
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Sep 17, 2024

Press Release

CountyCare Earns Prestigious Four-Star Rating from NCQA
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Events
Jul 11, 2025
@ 10:00 AM
- 2:00 PM
CountyCare Redetermination Event
St. Bernard Hospital
Jul 12, 2025
@ 10:00 AM
- 3:00 PM
CountyCare Redetermination Event
8th Annual Health Equity Fiesta Tour
Jul 12, 2025
@ 12:00 PM
- 4:00 PM
Shop Roseland 2025
115th and Michigan Ave
Jul 12, 2025
@ 10:00 AM
- 3:00 PM
8th Annual Health Equity Fiesta Tour
Chicago Family Health Center
View All Events

Top-Rated Coverage. Trusted Care.

CountyCare is a top-rated Medicaid health plan, offering premium benefits, extra rewards and comprehensive coverage all at no cost to you. Get more from your healthcare with a large provider network and added support for you and your family.

CountyCare is ranked one of the top managed care plans for quality by HFS and accredited by the National Committee for Quality Assurance.

About Us
Logo of CountyCare, a Medicaid health plan, featuring a large letter C composed of segmented lines. The text CountyCare is to the right, with A Medicaid Health Plan below it in smaller font. The design is in white on a transparent background.

Our Member Services department is ready to help you get the most from your health plan.

Member Services Phone Number:
312-864-8200
855-444-1661 (toll-free)
711 (TDD/TTY)

Hours of Operation:
Monday – Friday: 8:00 AM to 6:00 PM
Saturday: 9:00 AM to 1:00 PM

About Us 
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©2025 Cook County Health. All rights reserved. 

Beware of scams. Illinois will never ask you for money to renew or apply for Medicaid. Report scams to the fraud report website or the Medicaid fraud hotline at 1-844-453-7283/1-844-ILFRAUD.

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