Logo of CountyCare featuring a large C composed of varying blue shades. Beside it, the text reads CountyCare with the tagline A Medicaid Health Plan underneath in smaller font.

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Join or Renew
Logo of CountyCare featuring a large C composed of varying blue shades. Beside it, the text reads CountyCare with the tagline A Medicaid Health Plan underneath in smaller font.

Member Resources

CountyCare offers a wide variety of resources for our members

Not finding what you need? Call us at 312-864-8200 / 855-444-1661 (toll-free) / 711 (TDD/TTY).

To request a copy of one of the member resources listed below, please call Member Services at 312-864-8200 / 855-444-1661 (toll-free) / 711 (TDD/TTY) and we’d be happy to mail one to you.

Handbook, Flyers & Valuable Resources

Member Handbook

 Spanish | Polish

A smiling woman helps a young boy ride a bicycle in a park. The image includes the CountyCare logo and the text “Welcome to CountyCare” and “Start Here.”.
Quick Start Guide

Spanish

A smiling mother, father, and young child embrace in front of a blue background with the CountyCare logo and the text Certificate of Coverage.
Certificate of Coverage

Spanish

A PCP Change Request Form from CountyCare, with sections for member information, PCP change details, reasons for change, and fields for signatures and provider information.
PCP Change Request Form

Spanish | Polish

Health & Wellness

Newsletters & Notices

Policies, Procedures & Forms

Important Information about COVID-19 Vaccinations from the CPS Office of Student Health and Wellness

You can learn more about COVID-19 vaccines or how to schedule an appointment at our COVID-19 vaccination website or find a COVID-19 vaccine near you at https://www.vaccines.gov/, text your zip code to 438829, or call 1-800-232-0233.

To learn more about all services that the CPS Office of Student Health and Wellness can offer, please visit cps.edu/cfbu or call the Healthy CPS hotline at 773.553.KIDS (5437).

Member Portal
 
Click Here
Notification of Pregnancy Form
Click Here
Member Health Risk Screening Form
Click Here

Have questions?

If you want to learn more about CountyCare or have questions about applying for Medicaid, open enrollment or redetermination, call Member Services at 312-864-8200.

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