Providers

Welcome to the CountyCare Provider Network

Thank you for being a part of the CountyCare provider network. We’re excited to be your partner as we work together to improve the health of our members.

Provider Portal

You can view a claims status, connect with your care manager, access pre-authorizations and much more. The portal gives you access to:

  • Member eligibility
  • Prior authorizations
  • Claim status
  • Care plan
  • Gaps in care

Sign Up for CountyCare Provider Emails

Fill out this simple form to enroll in CountyCare communications specifically for providers.

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Interested in Joining Our Network?

New Providers

If you are new to the CountyCare network, please self-register for the provider portal using your practice Tax ID Number (TIN).

Provider Resources

Pay-For-Performance Program

A simple and focused bonus structure that rewards you for quality care you provide to our members.

Provider Billing Resources

Specific and detailed billing guidance for services provided to CountyCare Health Plan members.

Pharmacy and Preferred Drug List

CountyCare is committed to providing appropriate, high quality, cost-effective drug therapy to all of our members. We work closely with you, your fellow providers and pharmacists to ensure the medications your patients need are covered.

Critical Incidents & Reporting

A systematic approach to identifying, reporting, reviewing, and correcting critical incidents.

Questions?

We’re here to help!

Call us at

312-864-8200

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CountyCare’s member services phone line is experiencing an outage.

If you are seeking behavioral health services, please call 1-800-345-9049. If you are experiencing a behavioral health crisis, please call 911. We are working to resolve this as soon as possible. Thank you for your patience.