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Provider Notices

Providers in the CountyCare network can access notifications, Town Hall presentations and other notices specific to providers here. Click on any of the PDFs below to view and download.

Notices

COVID-19 Prior Auth Temporary Changes- UPDATES December 22, 2020 [PDF]

2021 Annual PA Changes – (December 2020) [PDF]

Important Utilization Management Updates – Effective January 1st, 2021 – (December 2020) [PDF]
Human Donor Milk Coverage Provider Notice – December 17, 2020 [PDF]
New Population Health Tool in the CountyCare Provider Portal – December 12, 2020 [PDF]

Illinois Preferred Drug List – December 1, 2020 [PDF]
Applied Behavior Analysis (ABA) Services Now Covered – November 25 2020 [PDF]
COVID-19 Prior Auth Temporary Changes- UPDATES November 25 2020 [PDF]
Provider Education Webinar: Provider Orientation and Provider Portal Review – November 2020 [PDF]
Updates Regarding Claims Submission – November 2020 [PDF]
Open Enrollment in Illinois is Approaching – October 2020 [PDF]
Authorization Timelines and Decisions – October 2020 [PDF]
2020 Annual Notice for CountyCare Providers [PDF]
Prior Authorization Submission Checklist – October 2020 [PDF]
Provider Education Webinar: Home and Community-Based Services (HCBS) Waiver Providers – October 2020 [PDF]
New policy and procedure billing changes for Home and Community-Based Services (HCBS) waiver providers – September 2020 [PDF]
DCFS YouthCare Program Update – September 1, 2020 [PDF]
New False Claims Act and Whistleblower Protection Policy – August 2020 [PDF]
Final Reminder – Authorization Reinstatement as of 9/1/20 – August 25, 2020 [PDF]
COVID-19 Prior Auth Temporary Changes – August 11, 2020 [PDF]
Change to Ordering, Referring, and Prescribing (ORP) Policy, Effective 8/1/2020 – July 2020 [PDF]
Brighter Beginnings – Blood Pressure (BP) – July 2020 [PDF]
ACTION REQUIRED: Your IAMHP Roster is Needed or Your Claims may be Denied – July 2020 [PDF]
COVID-19 Prior Auth Provider Notice – July 2020 [PDF]
New Provider Phone Number for First Transit – May 2020 [PDF]
CountyCare Stands Ready to Support our Members, Provider Partners, and the Community During this Time of Unrest – June 5 2020 [PDF]
COVID-19 Prior Auth Temporary Changes – Updates June 2020 [PDF]
Important Utilization Management Updates – June 2020 [PDF]
COVID-19 Hospital Administrative Day Policy – May 2020 [PDF]
Prior Auth for Oncology – 2020 [PDF]
Urine Drug Testing UM Update – 2020 [PDF]
Universal Provider Roster – April 2020 [PDF]
COVID-19 Prior Auth Temporary Changes – April 2020 [PDF]
Billing Update related to Mobile Crisis Response – March 2020 [PDF]
Network Criteria for Selected Surgical Procedures – February 2020 [PDF]
Special Needs Children (SNC) Program Updates – February 2020 [PDF]
IMPORTANT UTILIZATION MANAGEMENT UPDATES – January 2020 [PDF]
IMPACT Provider Letter – December 23, 2019 [PDF]
Important Update: Ordering, Referring, Prescribing (ORP) – January, 2020 [PDF]
Nursing Facility Provider Notice – January 2, 2020 [PDF]
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