You must have a prescription written by your provider to get your medication. You can take your prescription to one of our in-network pharmacies, including national retail chains such as CVS, Kmart, Kroger, Walgreens, Target, Jewel-Osco and Walmart. Make sure you have your CountyCare member ID card to show at the pharmacy.
Many pharmacies are now offering free medication delivery (including Walgreens, CVS, Jewel-Osco and others). The CountyCare Pharmacy Help Desk is available 24 hours a day, 7 days a week at 1-888-402-1982 to help you access your medications. For direct medication reimbursements requests, please use this form.
CountyCare members who would like to use CVS Caremark’s mail order pharmacy should follow the steps outlined here. To enroll in mail order please use the form here.
If you see a Cook County Health provider, you may also use the Cook County Health pharmacies. You can also get prescriptions mailed to your home. Call the Cook County Mail Order Pharmacy 24 hours a day at 800-458-0501.
If your PCP is part of a community health center, you may be able to use his/her pharmacy to get your prescription.