Member Resources

CountyCare offers a wide variety of resources for its members.

See below for a detailed list on how to find information about your plan or covered services. Not finding what you need? Call us at 312-864-8200 / 855-444-1661 (toll-free) / 711 (TDD/TTY).

To request a copy of one of the member resources listed below, please call Member Services at 312-864-8200 / 855-444-1661 (toll-free) / 711 (TDD/TTY) and we’d be happy to mail one to you.

Important Information about COVID-19 Vaccinations from the CPS Office of Student Health and Wellness

Back-to-school season is quickly approaching. Next school year, most students will be returning to in-person learning five days a week. Here are some things to keep in mind and on the calendar if your student is returning to classroom learning in the fall:

  • All Chicago residents 12 years and older are now eligible to receive the COVID-19 vaccine. Minors under the age of 18 will need a parent or legal guardian present for the vaccine to be given.
  • Schedule your student’s COVID-19 vaccine as soon as possible and their annual wellness checkup to ensure they have all required immunizations. COVID-19 vaccines and other vaccines may now be administered on the same day.

You can learn more about COVID-19 vaccines or how to schedule an appointment at our COVID-19 vaccination website or find a COVID-19 vaccine near you at, text your zip code to 438829, or call 1-800-232-0233.

To learn more about all services that the CPS Office of Student Health and Wellness can offer, please visit or call the Healthy CPS hotline at 773.553.KIDS (5437).