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How to Enroll

CountyCare is a no cost Illinois Medicaid managed care health plan for residents of Cook County. You must be signed up for Medicaid to enroll in CountyCare.

To sign up for Medicaid, Illinois residents can visit the Application for Benefits Eligibility website to start the health care coverage application. Or, call Cook County Health Application Assistance Call Center at 312-864-8200 / 855-444-1661 (toll-free) / 711 (TDD/TTY), option 1.

Once you’re enrolled in Medicaid, you may be able to choose CountyCare as your health plan. Please call Illinois Client Enrollment Services at 1-877-912-8880 or visit https://enrollhfs.illinois.gov/ to select your health plan. Click here to learn more about the services and benefits CountyCare provides for our members.

Medicaid basics

What is Medicaid?

Medicaid is a state and federal program that pays for medical assistance services. Services funded through Medicaid include doctors’ visits, hospital care, vision, dental and prescription coverage.

Why do I need health insurance?

Health insurance helps cover your medical costs. Medicaid allows you and your family to visit your doctor or specialists and get immediate care in case of an emergency – at no cost to you.

Do I qualify for Medicaid?

To qualify for Medicaid in the State of Illinois, you can apply any time and you must:

  1. Be a resident of the State of Illinois
  2. Need health care insurance assistance
  3. Have a financial situation that would be considered low income or very low income

To learn more and see if you qualify for Medicaid and other benefits, visit the Application for Benefits Eligibility website or call the Cook County Health Application Assistance Call Center at 312-864-8200, option 1.

Open enrollment

Once each year, you can change health plans during a specific time called “open enrollment.” This means over the next few months, you will be able to choose your health plan for the next year. Once you pick your plan, you will not be able to change it for one year.

How does it work?

You will receive a letter in the mail from the State of Illinois letting you know how to select your health plan.

If you’re already a CountyCare member and want to stay a member, you don’t have to do anything. You will be automatically re-enrolled in your current health plan.

If you’re not a CountyCare member and would like to become one, please call Illinois Client Enrollment Services at 1-877-912-8880 and tell them you would like to enroll with CountyCare. Click here to learn about CountyCare’s services and benefits.

If you haven’t received your letter or you are not sure when you should expect a letter, please call Illinois Client Enrollment Services at 1-877-912-8880.

Frequently asked questions

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