COVID-19 Updates

COVID-19 Updates for Members

Protect Yourself and Your
Family from Coronavirus (COVID-19)

In this uncertain time, the health and well-being of CountyCare members is our top priority. We have created this page to provide you with the most up-to-date information about COVID-19 and the best way to get needed services during this public health emergency. Please save this page and check back often.

Frequently Asked Questions

COVID-19 Updates for Providers

All of us at CountyCare want to extend our deep appreciation for the work our providers are doing under very challenging circumstances. Please note that we are communicating with our members on a frequent basis with regard to preventing the spread of COVID-19. We are having members reach out first by phone to their providers for direction if they experience symptoms. Per your contract, you are required to have 24 hour coverage, 7 days per week. We thank you for being the first line of defense for our members.

CountyCare is actively monitoring the rapidly evolving coronavirus outbreak, including guidance from trusted sources of clinical information such as the Centers for Disease Control (CDC) and World Health Organization (WHO). We are focused on ensuring the well-being of our members during this crisis, with a particular focus on the most vulnerable. In addition, we are adjusting our business processes to facilitate and simplify access to care.

Below you can find the most up-to-date information regarding how CountyCare is responding to the COVID-19 public health emergency. We have included COVID-19 related testing, coding and other general information for our health care providers. Please save this page and check back often for updates.


2021 Annual PA Changes – December 2020 [PDF]

Frequently Asked Questions