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Why CountyCare?

As a Medicaid health plan, we are here to provide you and your family with a wide range of health services and expert care – at no cost to you

Our members choose CountyCare because they have access to:

  • More than 4,500 primary care providers, 20,000 specialists and over 70 hospitals in Chicago and across Cook County
  • Dental care, including oral surgeons
  • Vision care and free LASIK eye surgery (if eligible)
  • Behavioral health and substance use services
  • Pharmacy services, including prescriptions
  • Transportation to and from doctor visits
  • Children and family health services, including vaccinations and routine doctor visits
  • 24-hour Nurse Advice Line
  • Earn cash rewards with a rewards program that promotes a healthy lifestyle

Member Services is available to answer your questions. Call 312-864-8200 / 855-444-1661 (toll-free) / 711 (TDD/TTY).

To choose CountyCare as your plan, you must:

  1. Apply for Medicaid
    Because CountyCare is a Medicaid managed care health plan, you must be signed up for Medicaid to enroll in CountyCare. If you are not signed up for Medicaid or if you are unsure, click here to learn more about how to enroll or visit https://enrollhfs.illinois.gov. You can also call Cook County Health to apply by phone at 312-864-8200 / 855-444-1661 (toll-free) / 711 (TDD/TTY), option 1.
  2. Choose CountyCare
    After you enroll in Medicaid, you will be asked to choose a health plan. CountyCare may be one of your choices. You can learn more about your health plan choices by calling 877-912-8880 or visit https://enrollhfs.illinois.gov.
  3. Keep your coverage
    In order to stay a CountyCare member, you must renew your Medicaid benefits each year through the redetermination process. To learn more about keeping your benefits, visit our Redetermination page.
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