Privacy Policy

Thank you for visiting the CountyCare website and for reviewing our Privacy Policy. CountyCare, the Medicaid health plan operated by the Cook County Health and Hospitals System (CCHHS), does not collect any personal information when you visit our web site unless you choose to provide that information. The CountyCare privacy policy is as follows:

During a visit to the CountyCare website, if the website is simply browsed or information downloaded, certain information will be gathered and stored automatically about the visit. This information does not identify you personally. We automatically collect and store only the following information:


  • the Internet domain (for example, “” if a private Internet access account is used, or “” if connecting from a university’s domain) and IP address (an IP address is a number that is automatically assigned to a computer when surfing the Web);
  • the operating system and information about the browser used when accessing the site;
  • the visit date and time;
  • if is designated as a home page;
  • the pages visited; and
  • the address of the web site visited immediately prior to visiting the CountyCare site.

Collection and analysis of this information in the aggregate will help us enhance site performance, improve informational materials available on our web site, and improve overall customer service. If an e-mail message to CountyCare or CCHHS is sent or a questionnaire, form, or other online survey found on the CountyCare web site is completed, CountyCare will maintain the information in accordance with applicable federal law.

Neither CountyCare nor CCHHS disclose, give, sell, or transfer any information about CountyCare web site visitors unless required for law enforcement or otherwise required by law.

For site security purposes and to ensure that this service remains available to all users, CountyCare and CCHHS employ software programs to identify unauthorized attempts to upload or change information, or otherwise cause damage.