Provider Essentials
Important Reminders & Key Updates
An update regarding CountyCare’s updated NCQA accreditation:
Roster Reminder
Keep Your Roster Information Updated
The Illinois Association of Medicaid Health Plans (IAMHP) updated the Universal Provider Roster template in May 2026. As a reminder, all managed care organizations (MCOs), including CountyCare, accept this template.
CountyCare requires providers to submit a comprehensive roster quarterly and report any changes or updates monthly using the most current version of the Universal Provider Roster template.
Completed rosters should be emailed to [email protected].
For questions or assistance, contact your assigned Provider Relations representative, call Provider Services at 312-864-8200, or email [email protected].
Who’s Your Provider Relations Rep?
Need help navigating CountyCare? Your Provider Relations representative is here to help!
CountyCare assigns Provider Relations representatives to our in-network providers to serve as a dedicated point of contact for questions, education, resources, and support.
Not sure who your assigned representative is? Visit our Provider Relations Representatives Contact List to find your assigned rep and their contact information.
Know your rep. Stay connected. Get the support you need.
Stay Connected with CountyCare!
Looking for upcoming CountyCare trainings, webinars, orientations, and other provider events?
Visit our Provider Events page to see what’s coming up and find opportunities to connect with the CountyCare team. Check back often! New events and registration opportunities are added throughout the year.