CountyCare (“we,” “our,” or “us”) is committed to protecting your privacy and being transparent about how we collect and use your data. This Cookie Policy explains how we use cookies and similar technologies on our websites and online services. It is part of our broader Privacy Policy.
A cookie is a small text file that websites place on your computer or mobile device when you visit them. Cookies are used to make websites work efficiently, as well as to provide information to site owners.
We use both:
We use the following categories of cookies:
Our website may include content and features (such as maps, job applications, and analytics tools) hosted by third parties. These third-party services may set their own cookies.
Examples include:
Please review the privacy policies of these third-party providers to understand how they use your data.
You can control and delete cookies through your browser settings. Most browsers allow you to:
Please note: Disabling cookies may limit your ability to use some features of our website.
For browser-specific guidance, visit:
We may update this Cookie Policy periodically to reflect changes in technology, law, or our practices. Updates will be posted on this page with a revised effective date. We encourage you to review it regularly.
At Cook County Health, we are committed to providing care for all—including our patients, CountyCare members, and communities across Cook County. Transparency in how we handle your personal information, including cookies, is part of our ongoing dedication to trust, privacy, and integrity in everything we do.
Updated: July 11, 2025
Our Member Services department is ready to help you get the most from your health plan.
Member Services Phone Number:
312-864-8200
855-444-1661 (toll-free)
711 (TDD/TTY)
Hours of Operation:
Monday – Friday: 8:00 AM to 6:00 PM
Saturday: 9:00 AM to 1:00 PM
©2025 Cook County Health. All rights reserved.
Beware of scams. Illinois will never ask you for money to renew or apply for Medicaid. Report scams to the fraud report website or the Medicaid fraud hotline at 1-844-453-7283/1-844-ILFRAUD.