CountyCare will give each member a $50 credit on their rewards card once a year for completing a health risk screening. Click here to complete the online form. You may also complete the form by texting “SURVEY” to 47181 or by contacting Member Services at 312-864-8200, toll-free at 855-444-1661, or 711 (TTY). Member Services is available Monday through Friday, 8:00 a.m. to 6:00 p.m.

CountyCare will give each member ages 45 to 75 a $50 credit on his/her rewards card once a year for completing a colorectal cancer screening from a network provider.

CountyCare will give female members ages 21 to 64 a $50 credit on her rewards card once a year for completing a cervical cancer screening from a network provider.

Pregnant members should see their doctor regularly, including after you have your baby.

• $50 reward for prenatal visits in the first trimester
• $10 reward per prenatal visit after the first trimester, up to 14 visits for the entire pregnancy
• $50 reward for a visit to your doctor 1-12 weeks after you have your baby

You can get rewards on your child’s card for taking your baby to the doctor.

• $50 for the first visit in the first month
• $10 for the next five visits

You get rewards on your child’s card for taking your baby for vaccinations before they turn 2 years old.

• $10 for the first 10 immunizations

Women ages 45 to 74 can earn a $50 reward each year when they get their mammogram

Members ages 6 to 24 months who get their flu shot from their primary care provider, pediatrician or in-network pharmacy will receive a $75 reward on their card, once a year.

Members 2 years and older who receive a flu shot from their PCP or an in-network pharmacy will receive a $25 reward on their card, once a year.

Members who are pregnant can earn a $50 reward when they complete the Notification of Pregnancy form at countycare.com under Member Resources.

Diabetic members ages 18-75 who visit a CountyCare doctor can receive the following rewards:

• $25 for blood tests and urine screens once a year
• $25 for an eye exam once a year
• $25 for filling a prescription for statin drugs for the first time

Members who follow up with their doctors after ER visits or inpatient hospital stay for behavioral health will receive the following rewards:

• $100 for seeing your doctor within 7 days after an emergency room visit or inpatient hospital stay for behavioral health; or
• $50 for seeing your doctor within 8-30 days after an emergency room visit or inpatient hospital stay for behavioral health.

Members 6 years and older who see a CountyCare doctor within 14 days after an inpatient hospital stay will receive a $20 reward.

Members ages 6 months and older can earn a $50 reward for getting the first COVID-19 vaccine.

Members who are required to complete their redetermination paperwork and are renewed will earn a $40 reward.

Members ages 9-45 who receive both HPV vaccines at least 146 days apart can earn $25 for the first dose and $50 for the second dose.

Members aged 11 and older who receive the meningococcal vaccine and booster can earn $25 for
the first vaccine and $10 for the booster.

Members aged 10-13 years who received the Tdap vaccine will earn $25.

Members enrolled in Care Management who complete the care coordination satisfaction survey can earn $15 each year that the survey is completed.

Members 18 and older who fill the medication prescribed for treatment of their high blood pressure (hypertension) every month for 6 months in a row.

Members 13 and older who complete two follow-ups (visit or medication fill) within 34 days after beginning new treatment for a substance use disorder.

Members 16 and older starting treatment for substance use disorder (SUD) who fill their prescriptions used to treat SUD for at least 180 days in a row.

Is the procedure safe? Are there any risks?

While LASIK has been shown to be safe and effective, there can be complications or side effects. Make sure to discuss the risks and benefits with your eye doctor or your primary care provider (PCP).

How do I know if LASIK is right for me?

You will need a series of examinations to confirm that you are a good candidate for LASIK eye surgery. First, you need to schedule an appointment with any eye doctor in the CountyCare network for a general eye exam. If that provider believes LASIK may be appropriate, an eye care specialist with LASIK training will examine your eyes and decide if you are a candidate for LASIK surgery.

Patients who might be eligible:

• Are 21 to 45 years old
• Are in good general health
• Have no health issues affecting eyes
• Have no active eye conditions that may affect healing
• Have a stable vision prescription for at least one year
• Do not have severe dry eye or advanced glaucoma
• Are not pregnant or nursing
• Do not have uncontrolled diabetes

Patients who are not eligible:

• Younger than 21 or older than 45
• Corneal thickness of less than half a millimeter
• Manifest refraction (using positive
  cylinder) less than -6 or greater than +5
• Receiving hormonal therapy of any
  kind (excluding birth control)

I’m healthy now but have been recently sick. Should I be able to get the surgery?

You will need a series of examinations to confirm that you are a good candidate for LASIK eye surgery.

I haven’t decided which Medicaid plan I’ll choose for next year. Is LASIK surgery covered by other insurers?

CountyCare is the first and only Medicaid plan in Illinois to cover LASIK surgery.

Will I have a copayment or other costs?

There are no costs to members for the exams and surgery. You must be a CountyCare member the day of surgery to be covered.

Can I have the surgery at my local hospital?

CountyCare only covers LASIK when the procedure is performed at Cook County Health. If you are eligible, your LASIK surgery will be scheduled within 30 days of your exam.

Can my primary care provider (PCP) test to see if LASIK is right for me?

No. You will need to see an eye doctor to confirm if you are a candidate for LASIK surgery.

Do I need a referral?

You do not need a referral from a PCP but your eye doctor will need to do an exam and complete the LASIK Evaluation Form.

Can you send me the LASIK Evaluation Form?

It can be found on the Member Resources page. If you do not have a printer, you can call CountyCare Member Services to have a form mailed to you.

How long do the effects last? Will I need to have another surgery over time?

If you are approved for the eye doctor exam, the doctor will tell you about the long-term effects of the surgery.

• Are 21 to 45 years old
• Are in good general health
• Have no health issues affecting eyes
• Have no active eye conditions which may affect healing
• Have a stable vision prescription for at least one year
• Do not have severe dry eye or advanced glaucoma
• Are not pregnant or nursing
• Do not have uncontrolled diabetes