Beginning in late April of 2023, the State of Illinois will send letters each month to people with Medicaid. The state will continue mailing letters each month until all Medicaid members have gone through renewal. It will take about a year to complete redetermination for all Illinois Medicaid enrollees.

About 30 days before your health coverage expires, you will get a renewal letter in the mail from the Illinois Department of Human Services. The letter will explain if you need to complete paperwork or if you have been renewed for another year. If you receive the Medical Benefits Renewal Form (Form B) in the mail, please complete and return your paperwork as soon as possible. Failure to complete and return the form by the stated due date may result in losing your Medicaid coverage.

Most Medicaid members go through redetermination. Medicaid members who also get SNAP food benefits may have their health care coverage renewed automatically when they go through the SNAP redetermination process.

Make sure the state has your correct mailing address so you get your renewal letter in the mail. If you’ve moved in the past three years, please update your mailing address online at www2.illinois.gov/hfs/address or by calling 1-800-843-6154.

Login or create an account for “Manage My Case” at https://abe.illinois.gov. Your redetermination renewal date will be in the “Benefit Details” section about one month before your due date. If it is time to renew your benefits, you will see a “Renew My Benefits” button on your “Case Summary” page. For assistance creating a “Manage My Case” account, email Customer Support at dhs.abe.questions@illinois.gov.

Opt-in for text and email alerts through your “Manage My Case” account. You can find the reminder options at “Account Management > Manage your communications preferences.”

Even if you are late, we urge you to submit your renewal paperwork, as there may be a chance that you can still renew your coverage. However, if you are more than 90 days late, you will need to reapply completely with a new application.

Call the CountyCare REDE hotline at 312-864-7333 or call Illinois HFS at 1-800-843-6154. You can also message HFS directly online through your “Manage My Case” account.