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Member Handbook

The Member Handbook is full of important information. It helps the member learn about:

  • Eligibility
  • Benefits
  • How to Pick a PCP
  • How to Get Started as a New Member
  • How to stay a CountyCare Member
A smiling family with a father holding a child on his shoulders and a mother reaching up to them. The text reads CountyCare Health Plan Member Handbook with contact numbers for member services. The background is white.

Member Handbook

Click here to download the Member Handbook (PDF 1.28mb)

Click here to download a large font of the Member Handbook (PDF 1.79mb)

Haga clic aqui para bajar el Manual para Miembros (PDF 2.5mb)

Kliknij tutaj, aby pobrać Podręcznik Użytkownika (PDF 2.1mb)

A smiling family of three, a woman, a man, and a baby, is shown on a health plan certificate of coverage. The background features words related to health and coverage, and the logo CountyCare Health Plan is at the top.

Certificate of Coverage

Click here to download the Certificate of Coverage (PDF 1.46mb)

Haga clic aqui para bajar el Certificado de Cobertura (PDF 4mb)

Cover of the MLTSS Member Handbook featuring a woman standing inside a large blue C design. The CountyCare Health Plan logo is at the bottom with the slogan Choose the plan that understands.

Managed Long Term Service & Supports (MLTSS) Member Handbook

Click here to download the MLTSS Member Handbook

Call Member Services if you have questions after reviewing the Handbook. You can also request the handbook in another language or in other formats.

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