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Logo of CountyCare featuring a large C composed of varying blue shades. Beside it, the text reads CountyCare with the tagline A Medicaid Health Plan underneath in smaller font.
  • Benefits
  • Rewards
  • Resources
  • for Community
  • for Providers
  • Benefits
  • Rewards
  • Resources
  • for Community
  • for Providers
  • Español
  • Español
Join or Renew
Logo of CountyCare featuring a large C composed of varying blue shades. Beside it, the text reads CountyCare with the tagline A Medicaid Health Plan underneath in smaller font.
  • Benefits
  • Rewards
  • Resources
  • for Providers
  • for Community
  • Join or Renew
  • Español
  • Benefits
  • Rewards
  • Resources
  • for Providers
  • for Community
  • Join or Renew
  • Español

Medical Drug Policies for Prior Authorization

  • Actemra (tocilizumab) Intravenous RX
  • Acute Hereditary Angioedema Products RX
  • Adakveo (crizanlizumab-tmca) RX
  • Alpha1 Proteinase Inhibitors RX
  • Antihemophilic Factor Products RX
  • Apretude (Cabotegravir) RX
  • Benlysta (Belimumab) RX
  • Botulinum Neurotoxins RX
  • Briumvi RX
  • Casgevy RX
  • Cimzia RX
  • Cinryze, Haegarda, Takhzyro RX
  • Duchenne Musclar Dystrophy Drug Therapies RX.PA.009
  • Eculizumab & Ravulizumab Products RX
  • Enjaymo RX
  • Entyvio (vedolizumab) RX
  • Evkeeza RX
  • Exondys 51 (eteplirsen) RX
  • Gamifant RX
  • Hemgenix RX
  • Hyaluronic Acid Products RX
  • Intravenous Immune Globulin (IVIG), Intramuscular (IM) & Subcutaneous Immune Globulin (SCIG) RX
  • Infliximab Products RX
  • Krystexxa RX.PA.020
  • Lenmeldy RX
  • Leqvio (Inclisiran) RX
  • Luteinizing Hormone Releasing Hormone (LHRH) agents RX
  • Medical Drug Step Therapy RX
  • Natalizumab Product RX
  • Neonatal Fc Receptor (FcRn) Antagonists RX.PA.078
  • Nucala (mepolizumab) RX
  • Nulojix (Belatacept) RX
  • Ocular Disorders RX
  • Ocrelizumab Products RX
  • Qalsody RX.PA.096
  • Qutenza RX.PA.097
  • Rituximab products RX
  • Roctavian RX.PA.084
  • Ryplazim RX.PA.067
  • Saphnelo (Anifrolumab-fnia) RX
  • Specialty Drug Management RX
  • Specialty Enzyme Replacement Therapy (ERT) RX.PA.062
  • Spinraza (Nusinersen) RX
  • Sunlenca RX
  • Tezspire (Tezepelumab) RX
  • Tocilizumab Products RX
  • Tzield RX
  • Ultomiris (ravulizumab-cwvz) RX
  • Ustekinumab Products RX
  • Visudyne (verteporfin) RX
  • Vyepti (eptinezumab) RX
  • Xenleta (Lefamulin) RX
  • Xolair (Omalizumab) RX
  • Zinplava (bezlotoxumab) RX
  • Zolgensma (onasemnogene) RX
  • Zyntelgo RX
Logo of CountyCare, a Medicaid health plan, featuring a large letter C composed of segmented lines. The text CountyCare is to the right, with A Medicaid Health Plan below it in smaller font. The design is in white on a transparent background.

Our Member Services department is ready to help you get the most from your health plan.

Member Services Phone Number:
312-864-8200
855-444-1661 (toll-free)
711 (TDD/TTY)

Hours of Operation:
Monday – Friday: 8:00 AM to 6:00 PM
Saturday: 9:00 AM to 1:00 PM

About Us 
  • About CountyCare
  • Find a Provider
  • Careers
  • Business Enterprise Program
  • Member Rights & Responsibilities
  • About CountyCare
  • Find a Provider
  • Careers
  • Business Enterprise Program
  • Member Rights & Responsibilities
Related Links
  • HealthChoice Illinois
  • Cook County Health
  • Doing Business with Cook County Health 
  • HealthChoice Illinois
  • Cook County Health
  • Doing Business with Cook County Health 
For Providers
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Logo of HealthChoice Illinois featuring a white geometric design resembling a four-pointed star next to the text HealthChoice Illinois.
The image displays the text Cook County Health in bold white letters on a transparent background.
Seal of Cook County, Illinois. Features a central design with a silhouette of the state and cityscape, a ship, and a book with the date January 1831. Encircled by the text Seal of Cook County Illinois.

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©2025 Cook County Health. All rights reserved. 

Beware of scams. Illinois will never ask you for money to renew or apply for Medicaid. Report scams to the fraud report website or the Medicaid fraud hotline at 1-844-453-7283/1-844-ILFRAUD.

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Member Health Risk Screening

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